External IP Address Options
When configuring eKeypad for remote access, one crucial aspect to consider is managing your router’s external IP address. This address, assigned by your internet provider, can change periodically, leading to connection issues. Here’s a detailed guide on how to handle these IP address changes effectively:
Purchase a Static IP Address ($-$$)
What It Is:
A static IP address is a permanent address assigned to your router that doesn’t change over time. This ensures that your eKeypad always connects to the same IP address, avoiding connection issues.
How to Get It:
- Contact Your ISP: Reach out to your Internet Service Provider (ISP) to request a static IP address. They will provide you with the necessary details and instructions.
- Cost: There is typically a monthly fee associated with a static IP address, which can vary based on your ISP.
- Setup:
- Router Configuration: You may need to configure your router with the static IP address provided by your ISP. This involves accessing your router’s settings and entering the IP address manually.
Advantages:
- Reliability: Provides a stable connection since the IP address does not change.
Recommended for: Users who are comfortable with network equipment setup and require a reliable remote connection
Paid Dynamic DNS Service ($)
What It Is: A paid Dynamic DNS service automatically updates your domain name with your router’s current IP address whenever it changes. This way, you can use a consistent domain name instead of remembering the changing IP address.
How to Set Up:
- Choose a Provider: Select a reputable Dynamic DNS provider. Examples include DynDNS and No-IP.
- Register an Account: Sign up for an account with the provider.
- Configure Your Router: Log into your equipment settings and enter the details provided by your Dynamic DNS service. Most modern routers have built-in support for these services as does the ELk-XEP and Universal Devices ISY.
- Test the Setup: After configuration, verify that the DNS service updates correctly by accessing your eKeypad using the provided domain name.
Advantages:
- Ease of Use: Minimal technical knowledge required.
- Cost-Effective: Generally affordable and provides good reliability.
Recommended For: Most users who want a hassle-free solution with low technical requirements.
Free Dynamic DNS Service (Free)
What It Is: Free Dynamic DNS services offer similar functionality to paid services but at no cost. They keep track of your changing IP address and update a domain name accordingly.
How to Set Up:
- Find a Provider: Research free Dynamic DNS services. Some examples at the time this article was written include DuckDNS and FreeDNS.
- Create an Account: Register with the chosen service.
- Configure Your Router: Input the necessary details from the Dynamic DNS provider into your router’s settings.
- Monitor Reliability: Be aware that free services may occasionally face downtime.
Caution:
- Reliability Issues: Free services can be less reliable and may disappear over time. Research and choose a provider with a good track record.
Recommended For: Users who are testing or have minimal remote access needs and are comfortable with potential reliability issues.
Use DHCP Assigned Address (Free)
What It Is: DHCP (Dynamic Host Configuration Protocol) assigns an IP address to your router automatically, but this address can change periodically.
When to Use:
- Short-Term Testing: This method is best suited for temporary setups or testing scenarios.
- Not Recommended: For permanent remote access, as the changing IP address will lead to connection problems in the future.
Setup:
- Check Your Router’s IP: Find the current IP address assigned by your router using its settings page or through a network utility. This function is also available in eKeypad on the Config -> Support -> “Network Tools” screen. Tap the “Public IP Address” testing action.
- Monitor Changes: Be prepared to update your access settings if the IP address changes.
Recommended For: The initial setup, testing, and troubleshooting of eKeypad.
Summary
- For Long-Term Use: A paid Dynamic DNS service offers a balance of reliability and ease of use. It’s suitable for most users who need stable remote access.
- For Permanent Reliability: A static IP address is the most dependable option but requires dealing with potential complex setup and cost.
- For Temporary or Testing: DHCP Assigned Address can be used but is not a viable long-term solution.
Please contact us if we can help you with additional detail or questions.